General FAQs
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I do not offer framed prints, but all art prints and posters are sized to easily fit in standard frames.
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I do not. Every design you see in my shop was created and drawn by my hands. I’m just a one-woman shop here…doing it all the human way.
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Evoke Type Studio was founded by lettering artist and designer Amber Axelton.
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Most of my work was created on my iPad in Procreate. I also use various Adobe programs like Illustrator and Photoshop to assist with layout and design.
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Yes! I now offer color scheme change options for my existing art, and customizable art prints. Please visit the Custom Art page for more information.
Shipping & Returns
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Please allow for the following processing and shipping times for your order. Business days are Monday - Friday, excluding holidays. Processing times are separate from shipping times.
Processing:
- Art Prints & Posters: 1-4 business days
- Notecards & Postcards: 1-3 business days
USPS Standard Shipping:
- 2-7 business days
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I ship to addresses located in the United States.
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I use a print partner to help print the larger scale products I offer. I partner with FinerWorks, which is based in Texas, for all my art prints and posters. Notecards and postcards ship from Boston, Massachusetts.
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I currently offer standard flat rate shipping for $5.95. Most items are shipped using USPS.
Occasionally, I run free shipping deals to all visitors or to newsletter subscribers. If you would like to sign up for these and other special offers, please use the sign up form at the bottom of the page.
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Yes, unused and unopened items may be returned up to 30 days from the date the item is received, less original shipping. Customers are responsible for any return shipping costs.
Used, opened, and/or final sale items cannot be returned.
If you wish to return an item that you purchased or was gifted to you, please contact orders@evoketypestudio.com to initiate the return process.
Custom Art
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Total process time can range from 2-4 weeks, with the potential for longer depending on your feedback. Here's the breakdown:
- After you place your order, I will send you the lookbook and your personalized selections sheet within 1 business day.
- Once I have received your completed selections sheet, I will confirm your order & ask any questions within 1-2 business days.
- Please allow 1-2 weeks after this for the creation of your artwork. I put thought and care into each piece of art and this process takes time.
- I will then send you a proof of your artwork. If you would like to make any changes, please let me know. If I do not hear back from you within 3 business days of sending the proof, I will consider the proof approved and send your order to production for printing. This 3 day time frame applies to any round of approval (1st, 2nd, or additional).
- Printing process time is typically 1-4 business days.
- Shipping time is typically 2-7 business days.
- Timely responses to selections and mock-up approval notes will assist with getting your artwork printed & shipped to you as soon as possible.
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No problem! You can always leave the option on your form blank for artist's discretion.
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The color schemes I offer have all been print tested and I love how they look, however I have had customers request special color schemes, and this is absolutely an option. Please note, though, that any color scheme that is not included in this list will be new to both you and I and, therefore, I cannot guarantee how the final print will look.
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Yes, you can! Please let me know how many additional copies you would like to purchase and I will determine the additional cost per print. Based on your request, I will create a private listing for your additional copies. This private listing will need to be purchased before your artwork is sent to the printer.
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This item includes 2 rounds of revisions for any changes you would like to make. Additional changes beyond the 2 rounds will be assessed by the estimated time to complete the required changes at an hourly rate of $60/hour.
For example: If I estimate the time for your additional changes will take 20 minutes, those changes will require an additional fee of $20.
A private listing will be created for your additional changes. This listing will need to be purchased before the final artwork goes to the printer.
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All custom art prints are created for personal use only. By purchasing, you agree to not copy, alter, or distribute the custom art in any form.
If you are interested in commercial use for custom art, please contact me at hello@evoketypestudio.com
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If you would like to cancel your order, please contact me about cancellation prior to returning your selections sheet and I will issue a full refund. If you wish to cancel after submitting your selections sheet and I have already begun working on your artwork, a refund will not be issued.